Problems connecting to the Internet are pretty scary by today's standards. Indeed, at the moment, the World Wide Web is not only a means of entertainment, but also a way to make money for many users who work remotely. Therefore, many immediately get lost in a panic after they see the following inscription on the screen: "Error 678 PPPoE."
This article will tell you in detail about the reasons why such a situation arises and what to do with it.
What is the problem?
A similar problem occurs when attempts are made to connect to the network using a PPPoE connection. The essence of this problem is that there is no connection between the computer used and the access server. Then what are the main causes of the VPN 678 error and how to solve them?
LAN connection disabled
You can check the status of this function in the network card settings. Disabling it is one of the reasons why the connection was lost. Correct the situation as follows:
- The first thing to do when error 678 occurs is to go to the control panel. If you are a user of the Windows 10 operating system, then simply enter the same phrase in the search bar through the explorer. In the results, you will be prompted to launch a standard application.
- Once in the program window, open the Network and Internet section.
- Here you need to activate the Network Control Center.
- In it, right-click on the "Local Area Connection" function.
- Launch the inclusion point and try reconnecting to the Internet.
Settings error
An additional reason for the occurrence of error 678 on your device may be incorrectly configured settings for connecting your computer to the Internet. To resolve this situation, you must:
- In the network control center, go to the tab for changing adapter settings.
- Right-click and activate the property bar. A window opens called “Components Used by this Connection”.
- Here you need to proceed to the TCP / IP section of the Internet Protocol.
- Then enable the automatic retrieve settings.
- Confirm your actions and try connecting to the Internet again.
Network Card Driver Problem
This is another reason why error 678 may occur. In this situation, the device will stop displaying the LAN connection symbol. The first thing to do is download the latest driver for the network card.
There are two options for how events can develop.
The first:
- During the installation of the driver, you will be prompted to install it, update it, or remove it. Then just choose what suits you best.
Second:
- System dialogs are not displayed. Then go to the device manager window and remove the driver from there. Then just repeat the installation. This should fix error 678, and the Internet connection will reappear.
Here are a couple of reasons why this could happen:
- there is no network cable connection;
- Internet access is blocked by antivirus;
- There was a problem with the network card, or it was damaged;
- problems in providing Internet access from the provider.
All these problems can be solved, but for this you need to seek qualified help or a service center. You can solve the problem with the antivirus by simply disabling it.