As we know, no site can be insured against errors, crashes and glitches that spoil the impression of it, causing users to suffer in search of an answer to countless questions. Sometimes they themselves destroy or do not save important data. For this, there are support services responsible for the comfortable stay of the user on the resource. They also monitor order and censorship. Any employee of this service should be a very responsible specialist, but, unfortunately, many people underestimate their work.
I would like to note in advance: the Odnoklassniki support service number is missing. Contacting a social network service is not such a difficult task, today we will help you figure it out.
How to write to Odnoklassniki support team?
To write your appeal, click on the "Help" button.
There is a menu, click on the button "Actual: Odnoklassniki Support Service. How to contact."
Before us pops up a message sending menu.
We select the purpose of the appeal that is suitable for us, as well as a topic for describing the problem, so that the support service can more quickly and better solve the current problem.
There are times when a form for sending a message is opened, but there are no other fields. To solve this problem, read the information, perhaps with the help of this knowledge you can deal with the difficulty. If the question cannot be resolved, click "I want to ask another question."
The next step is to enter a valid e-mail address. Please note that you must enter the mail that you are currently using, it will be answered. If there is a field “Text of appeal”, then we describe in detail the current situation.
Does Instagram have Odnoklassniki?
Yes there is. You can find it in the public domain. Can I write Odnoklassniki to Instagram support? Unfortunately, this is not possible.
Ways to solve problems
Responses may come at different intervals in time. Sometimes after an hour, and sometimes they don’t respond after a year. If you wait too long for an answer, then try to write your question again, providing more useful information (if any).
Let's give examples of filling in messages for the valiant support service of this social network.
Profile recovery / deletion
If you deleted, want to delete a profile, or you have questions about this function, then feel free to choose the purpose of the appeal: "Restore / delete profile." If you want to restore a deleted profile, then, of course, we select a topic for appeal: "Restore a deleted profile."
Can't reset your password? For the same purpose, you can click on the corresponding topic of the appeal: "Unable to reset the password." Next, select the category that matches your problem and fill out the following fields.
Have you been hacked? If the account has been hacked, then for the same purpose, select "Profile hacked." The next step is to provide a detailed and concise account information (login, phone, e-mail).
Would you like to delete the profile? Then just click on the "Delete profile" topic. If your loved one passed away, you can choose the topic "A person passed away", and below give a link to his profile.
Groups
If you want to ask about group directories, then boldly click on the button, below indicate the category of the question. Can't set up a group? To write a letter to Odnoklassniki support team, select the appropriate goal, topic for contact, and insert a link to the group below.
Want to set a wallpaper or group theme? To do this, select: "Wallpaper / themes."
Note that only an official group and one in which more than 10,000 participants can set a personal theme.
Want to connect an affiliate program?
- Choose the desired topic of treatment.
- Insert a link to the group.
- We leave an e-mail for communication.
- We describe the current situation in the text box.
The group may be excluded from the Affiliate Program for the following reasons:
- accrual of penalty points;
- Group lock
- non-compliance with group content requirements.
Want to promote a post to attract a new audience? Contact support and fulfill the following requirements: select the topic "Promotion of posts", and below we insert a link to the post we need.
Do you have any questions about obtaining the official status of the group? To do this, select the appropriate topic, insert a link to the group, mail, and below write what happened to you.
Payments, Gifts, and Subscriptions
To activate the certificate, go to the "Payments and Subscriptions" section, select "Activate Certificate", enter the code and click on the "Activate" button.
If you haven’t received a code to activate the certificate or it doesn’t fit, we contact Sberbank support. It is important to remember that each certificate has a limited shelf life during which you can use it.
If you need to turn off the automatic extension of functionality:
- click on “Payments and Subscriptions” under your main photo;
- in the window that appears, select the appropriate function, click "Unsubscribe".
At the moment, to send a gift, in the recipient’s choice, point to the photo of the desired user and click “Present”. If you want to make it secret or private, click on the appropriate checkmark next to the gift.
The maximum time for crediting OKs is 24 hours, if by that time they have not been credited, then you need to write to Odnoklassniki support service on this issue.
Can't buy OKs?
- To do this, select the method through which payment was made.
- The amount you wish to deposit, the date and time of purchase OK, e-mail.
- We also recommend attaching a file with a payment receipt.
If you have any problems with the transfer from card to card, then feel free to choose this topic. Below we enter the amount of payment, a link to the recipient, time and date of transfer, your e-mail.
Enrolled, but the wrong amount was withdrawn? To begin, we recommend that you read the statement with your expenses, and then write to the support service.
Have you noticed a violation?
If you notice a violation and want to complain about it, then we select the desired purpose of the appeal.
Next, you need to select a topic, category of question and a link to the material on which you want to file a complaint.
Shopping
Have questions about choosing a product? Feel free to ask them.
To do this, simply enter your email and the question below. Keep the packaging until you are sure of the quality of the goods. Did another / damaged product come in?
We save the packaging, select the topic: "Product Quality", in the "Question Category" section, select: "Another came / spoiled." Did not arrive at all?
Enter your email, in the text of the appeal we write the order number. Remember that the delivery time is 75 days.
Have questions about paying for the goods? Enter the mail and the text of the question. At the moment, payment is available only with a credit card.
Enter the mail, write a question or problem. We write the order number so that the support service can help you faster.
Website sections
- Videos and music. Having difficulty playing videos / music? Try to clear the temporary data (cache) of the browser, you can also update your browser or use another. The problem is not solved? Then you should write to Odnoklassniki support team.
- Friends and guests. To ask a question, simply select a category, write an e-mail and a message text. If you want only friends to visit your profile, enable the "Private profile" function.
- Notes and polls. Is the problem a note? We select the appropriate category of question, below we insert a link to the note. Follow the instructions below. To poll, just enter the mail and message text.
Having a problem in a game or application? To solve it, follow these steps:
- Open an application or game in which something is wrong.
- In the bottom panel, find the "Information about the game" button, where the "Help" button will be located, as well as "About the game developer".
- Follow the instructions below.
To see full information about the game, you need to go to the developer group by clicking on the button in the bottom panel. If you have questions about coupons, then you can also ask about this in OK.ru support service
To do this, fill out the forms with mail, text and attach the file (if any). In sections of the site you can ask a question about the activity feed if unpleasant circumstances arise with it.
To set up a profile, click on the category of the question, write mail, then you need to write a message to the Odnoklassniki support team.
If you notice suspicious connections in your browsing history, we recommend that you change the password for the profile and the email associated with it. Also check your computer for viruses. If you haven’t got a job in the “About Me” settings, don’t worry - checking organizations can take up to three business days.
To communicate on the site, select the appropriate category, then write a message. It is impossible to recover deleted messages, even the support service will not be able to help you with this.
Want to turn off notifications in the Alerts section? Unfortunately, you will not be able to do this, since OK.ru does not provide such an opportunity.
If you want to ask a technical question related to the Relationships function, select a suitable topic and enter your rug data, as well as a link to the profile. You can specify a soul mate in the profile settings.
Any suggestions for Odnoklassniki? Feel free to write about this in the desired topic of treatment. If your profile contains repulsive or even erotic content, then you should check your computer for viruses. You can also ask a question on this topic in the form: email, text.
Classes, grades, and other events are not displayed? Please try to clear the temporary data (cache) of your browser, you can also update your browser or use another one.
Photos not loading or displaying incorrectly? Try to clear the temporary data (cache) of your browser, you can also update your browser or use another. The album "Photos with me" includes photos in which you are marked. In the topic of treatment "Photos" there will be links to articles and rules for adding personal photos.
How to add and remove a user to the Black List, articles on OK.ru will tell in the help section. Removing yourself from the Blacklist of another user is not possible. Support is also unable to do this. The Black List section may not display the correct information. You will not see the page of deleted or blocked users here.
How to attach a file?
Attaching a file or a photo is quite easy, you need to take two small steps:
- in the message sending window, click "Attach file";
- in the window that appears, select the desired document from your device.
Now you can contact Odnoklassniki support team.
However, according to OK.ru rules, this function is allowed to authorized users.
How to take a screenshot?
Does the support ask for a screenshot to figure out the problem? We carry out such actions.
- We open the page whose screenshot you want to take.
- Press the key Print Screen (PrtScn) on the keyboard, located in the upper right corner of the keyboard.
- We go to the Paint image editor (the easiest way to write is in the Paint search). Open the "Edit" menu and select "Paste" (Ctrl + V). An image of your screen appears in the editor window.
- Save the screenshot ("File" - "Save as ..." - "Directory").
- Attach the saved document.
Want to troubleshoot a video?
When it is impossible to solve the problem with the help of just screenshots, a video of everything that happens comes to our aid. Below we will talk about how to record your screen.
- Download a free program for recording video from a computer screen Screen recorder.
- Run the downloaded file.
- We follow the simple instructions for installing the program using the installation wizard, accept all license agreements, select the path to save the program and install the program, at the end click "Finish".
We proceed to remove everything that happened on the screen.
- Open the pre-installed program.
- When we see the "Screen Capture" button, click on it.
- The next step is to select the area of the screen: to do this, hold down the left mouse button in the corner of the screen, hold it, lead to another angle and release it.
- In the window that opens, you must click "Record".
- After the timer completes, we reproduce the actions that lead to a “breakdown”.
- End recording by pressing the key combination Ctrl + Shift + H.
- To get to the directory where the video was saved, click on the link under the caption: "Video saved."
- Done. Now we send the document, we are waiting for a solution to the problem.
Now you know how to write to Odnoklassniki support.
Need to be photographed against the background of the site?
If suddenly you were disturbed and asked to take a picture of yourself against the background of the site, then we can safely fulfill these requirements with the help of simple steps.
- Open the main page of the Odnoklassniki website on any of your devices.
- We sit more conveniently near the screen.
- Take a picture of yourself or ask someone nearby. Make it so that your face and the main page of the site are clearly visible.
- Done. Now feel free to send your photo to the support answer or send an appeal if there were no questions until now.
Odnoklassniki: support phone number
How can I contact support by phone, is there a chance to do this? The answer is no. Many assume that it is possible, since there is a support number for Odnoklassniki, but this is not so. The reasons for this are financial.
Conclusion
If you find a mistake, don’t pull it, but immediately write to Odnoklassniki support team, where, of course, they will help you figure out what’s the matter. Although valiant support is not always responsible, but who does not have mistakes and shortcomings? Do not be offended by employees, because they try to make the stay of users on the site as pleasant and comfortable as possible. Now we know that there is no Odnoklassniki support phone number.