Very often, users of smartphones with the Android OS, when trying to install an application or game from the Google store, encounter such a problem as: "Error 495 - the application cannot be installed." The reasons why this error occurs can be different, starting with a banal malfunction in the operating system and ending with problems with the Google Play application itself. In today's article we will describe in detail the most popular causes of this error, and also share ways to resolve this malfunction. Let's get started!
Android OS crash
So, the first reason why error 495 may appear (a malfunction in the Android operating system). This often happens, so you don’t need to be especially surprised. However, it is worth remembering that a failure can have a different degree of consequences and it is not always possible to fix this problem easily. In this case, there are as many as three different ways.
The first, it’s the easiest, is to restart the smartphone. This can be done through a special item in the power menu, which is called by pressing the power button. You can also simply turn off the device completely, leave it in this state for 1-2 minutes, and then turn it on.
The second method is useful if the first and all subsequent ones below do not help in the article - resetting the smartphone to the factory state. Sometimes a crash of the OS can cause serious damage to system files, which, in turn, are associated with the work of Google Play. To help in such a situation and fix everything will help reset the settings. You can do it through the device’s settings in the "Backup and reset" menu. On some devices, this menu item may be called differently.
Well, the third way to fix error 495 in the event of an OS failure is to completely reflash the smartphone. Yes, such a need can also be triggered if none of the methods help. On different devices, flashing is done completely differently, so there is no universal instruction here. To reflash a smartphone you need to visit specialized forums and sites on the Internet dedicated to a specific phone model. There, as a rule, there is a firmware file and there are all the necessary and detailed instructions on how to do it.
Google Play Issues
The second most common reason why the 495 error appears in the "Play Store" is the failure of the Google Play application itself. This also happens, especially after updating the version of the Market, so there is no need to be surprised either.
In this case, fixing the problem is quite easy. Here is a quick guide on what to do:
- Open the smartphone settings and find the menu item "Applications". Click on it.
- In the "Applications" menu, you need to go to the "All applications" tab, find Google Play installed there and click on it.
- In the window that opens, there will be two buttons - "Clear Cache" and "Delete Data". You must click on each of them in turn.
- After the cleaning is completed, just restart the smartphone and that's it: you can use the application store again.
If the cleaning didn’t help, then, possibly, the “Play Store” failure could be caused due to a recent application update, so they will need to be removed. This is easy enough to do. You need to perform all the above steps, only instead of cleaning, you should click on the button at the top "Restore the previous version". On some devices, the button may be called "Uninstall Updates." After clicking, we confirm the action, wait for the end of the removal procedure, then reboot the smartphone and use it.
Error in the work of Google services
The next reason for the occurrence of error 495 (a malfunction in the Google Play services). Services from Google, as a rule, collect information about the operation of their applications and store all the necessary data about them in their cache. A service failure can be caused for various reasons, for example, due to the same OS failure. As a result, “Play Market” starts to work incorrectly, often crashes, various errors appear, etc.
You can fix the problem as follows:
- We go into the device settings, find the menu item "Applications" and click on it.
- In this menu, we switch the tab to "All applications" and find in the list "Google Play Services". Come in.
- In the window that opens, the first thing you need to do is click on the "Clear Cache" button.
- Next you need to click on the "Manage location" button. Another window will open.
- In this window, at the very bottom there will be a button "Delete all data", which must be pressed and confirm the action.
- After cleaning, we restart the smartphone and use the “Play Market”.
Google account sync error
Well, the last cause of error 495 is a malfunction or synchronization of a Google account tied to a smartphone. Actually, no one really knows for what reasons the failure of the account is observed, but what it happens is a fact.
The problem is fixed quite simply - you need to reconnect the account again. To do this, go to the phone’s settings and go to the “Accounts” menu item there. In the window that opens, click on "Linked Google Account" - a new window will open. There will be three vertical dots in this window either at the very bottom or at the top. After clicking on them, the "Delete account" button will appear. We click on it, confirm the action, reboot the phone and complete the account binding.