In the article below, we will consider several relevant, common and verified ways to fix the problem when the modem for the Internet from Beeline does not work. It is worth noting that the proposed options are suitable for both a standard device and USB.
Speed check
The first thing to do when this problem occurs is to check the connection speed. This may help a little in determining the cause of the situation. For example, the site may not start at all, while not giving branded warnings. To perform the desired procedure, you need to do the following:
- go to the browser and type the name SpeedTest in the search bar;
- the required resource will be the first in the proposed options, run it and perform a check.
Primary problems
Quite often, the whole problem may lie in some very commonplace things that the user could simply forget about. Among them it is worth highlighting:
- The balance of your account or a SIM card inserted into the device has become zero. That is why Beeline modems may not work well.
- It is likely that all available traffic has been consumed.
Now it is worth considering more serious options that lead to the cessation of operation of these devices.
Physical damage
It is worth noting that it rarely causes a breakdown. But the check is still worth it. To do this, follow these steps:
- If the Beeline USB modem does not work, inspect the device’s case and see if it holds tightly. Make sure that the halves of the plastic shell do not fall off and do not “play”.
- Inspect the computer connector itself. When sloppy work with the modem, he could bend.
Port check
Why does the Beeline modem not work if the case is not damaged? In this case, it is worth checking and checking the connectors to which you connect these adapters. Try the following:
- To make sure that the device is not damaged, try connecting it to all available “sockets”.
- If you are working on a desktop computer, then give preference to the ports that are located on the motherboard. As a rule, they receive more power, and therefore - the device should work better.
- Also try connecting the device to another computer or laptop. It is possible that the USB connectors on the current device may not have enough incoming power. But this is unlikely.
SIM card check
If the Beeline 4G modem does not work , but its case has not been damaged, and all USB ports are working properly, try checking the SIM card used. To do this, use another phone or tablet. If the Internet appears after changing the media, then the problem is still in your device. If not, check the card for physical damage. They are quite fragile, and any scratch can lead to a complete cessation of work.
Update device drivers
This way to correct the situation when the Beeline modem stopped working is almost universal. Very often, many problems are solved by this method. To perform this operation, follow the procedure below:
- Connect the device to the computer and wait until it is detected.
- Using the search bar, launch the application called "Device Manager". A standard program window will open.
- From the list of available categories, find and open the network adapters section.
- After that, find your modem in the list and right-click on it, starting the context menu.
- Among the functions that appear, activate the line with the name "Update Driver".
- Select an internet search.
- Wait for the end of the procedure.
You can also go to the device manufacturer’s website and find special drivers there.
Update via program
There is an additional way of updating special software if the Beeline modem does not work. Use the proprietary utility that is installed on your computer the first time you connect:
- run the program;
- proceed to the item with the name "Settings";
- activate the subsection "Check for updates";
- follow the instructions.
After the utility installs the new software, the problem should be resolved.
Check for inclusion of a parameter
This is an insignificant detail, but, nevertheless, quite important in a situation where the Beeline modem does not work. To check, follow a simple algorithm:
- run the Windows Settings program (a gear-shaped icon in the Start menu);
- in the window that appears, go to the "Network and Internet" section;
- open the second tab called Wi-Fi and check if the Internet connection toggle switch is on;
- immediately go to the Internet section and check its availability.
Hang and disable shutdown
Sometimes it happens that after a certain period of operation, the Beeline modem starts to behave somewhat strangely. When connected to a laptop or computer, it does not start or just hangs, while not allowing you to close a special application. To correct the situation, you must reinstall the proprietary utility and the device itself. To do this, do the following:
- using the search bar, find and launch the "Device Manager" application;
- in the window that appears, open the network adapters subsection;
- right-click on the line with the name of your modem and launch the context menu;
- in the pop-up list, select the line "Delete device";
- then run the Windows Settings program;
- proceed to the section called "Applications";
- set sorting by all disks;
- among the installed programs, find the one that is responsible for the modem settings, and delete it;
- connect the device and perform a clean installation of all the necessary software.
Connection via extension cable
If the Beeline modem stopped working when it was connected to the computer using a special cord, then it is worth checking the latter for various damage. To do this, follow a few simple steps:
- Walk your fingers along the entire length of the cord. Pay attention to the various protrusions protruding from the inside. It is possible that the cable was damaged, although the outer coating remained intact.
- Make sure that it does not have unnatural kinks in various places. They can cause the wires to break and the adapter to stop working.
- Make sure that the wire is not under pressure from a chair or other objects. Also keep it away from pets (this is obvious).
- Perform a connector check. Try connecting it to other ports or devices. If the steps fail, connect the modem to the computer directly. If a connection appears, replace the adapter.
Device not included
Such an event may occur during an unexpected hardware failure in the operating system. Correcting the situation is quite simple:
- Using the search bar, start the "Device Manager";
- in the list, open the network adapters section and find your modem;
- if there is an exclamation mark or an arrow pointing down next to its icon, then right-click on it;
- among the pop-up context menu, select "Disable";
- wait a few seconds and, having called up the list, turn on the device.
If this does not help, uninstall it and reinstall it.
Firewall
This is a fairly common reason why the Beeline modem does not work. If this function is turned on and the Internet is not available, then most likely it blocks the passing traffic. The situation can be corrected as follows:
- run the Windows Settings program;
- in the window, open the update and security section;
- after the transition, open the "Windows Defender" tab;
- then click on the button to open the security center;
- in the new subroutine, proceed to the fourth tab with the firewall settings ;
- turn off all settings and check the ability to connect to the Internet; if this does not solve the problem, restore all settings.
Update conflict
It may also happen that after receiving a new operating system update, the modem has stopped working. Try rolling back to a previous version and check if it works. For this:
- run the Windows settings program;
- Go to the section of updates and security;
- go to the "Recovery" tab and run the procedure.