Often, users of Android smartphones encounter this problem when the following message appears on the screen of their device: "An error has occurred in the Google Play Market application." The reasons why this error appears may be different, ranging from a malfunction in the OS to a malfunction of the application store itself. In today's article, we will examine in detail the causes of the Google Play error, and also share ways to resolve them.
Android stability issue
So, the first problem, due to which the error "There was an error in the Google Play Market application" on the smartphone screen, is a malfunction of the Android OS. Do not be surprised at this. Periodic malfunctions occur in any operating system, even in everyone's favorite iOS. No one really knows what can cause a failure: third-party applications, user actions, incorrect system updates, etc.
Fixing a crash problem is easy enough. All you need to do is reboot the device. In most cases, rebooting is enough to return the system to stable operation, since upon rebooting all services are restarted and work correctly.
If the reboot did not help and the message “Google Play Market error has occured” still appears on the smartphone’s screen, then it is quite possible that the failure turned out to be more global. In this case, you will have to reset the device to the factory state. This will help to restore all files, settings and, in general, will return the smartphone to its original state "out of the box."
Performing a reset is also not difficult. We go into the device settings, we find the item "Restore and reset" and click "Reset settings". In the opened submenu, click on the reset button and confirm your action.
Play Market app crashing
The next reason for the error "An error has occurred in the Google Play Market application" is a malfunction of the application store itself. This also happens, and, as practice shows, quite often. The reason for the usual failure is an incorrectly installed Market update or damage to the files responsible for the correct operation of the application.
To fix the problem, you need to perform a full reset of Google Play. To do this, open the settings, find the "Applications" item and go into it. Next, switch to the tab of all applications and find "Google Play Market." In the application settings, you should clear the cache, data, and also remove updates. All this is done by clicking on the appropriate buttons. After these manipulations, we restart the smartphone and use it.
The problem with Google services
Another known issue that leads to the error "An error has occurred in the Google Play Market application" is a violation of the stable operation of Google services. Not many people know, but the correct and correct operation of the application store also depends on the Google services that are installed on the phone. If something happens to the services, for example, files necessary for work are damaged, or the services are completely deleted by the user, then Google Play simply ceases to function normally. In the best case, the application store will open, work for some time, after which it will close with an error. In the worst case, the Market will not start at all, and an error will constantly pop up on the screen.
This problem is fixed quite easily. If the services have been deleted, then they need to be downloaded as a separate apk file on one well-known site and installed. If there was a failure in the stable operation of Google Services, then you need to perform data cleaning.
We go into the settings and go to the menu of all applications. We find Google services (Google Play Services or "Google Play Services") in the list of programs and click on them. Now you need to click on the button to clear the cache, and then on "Manage the place." As soon as this is done, a window will open on the screen where you will need to confirm the cleaning by clicking on the "Delete all data" button. At the end of the procedure, we reboot the phone.
After these simple manipulations, the Google Play Market application error should disappear. If this did not happen, then do not lose heart, because the matter may not be in the services at all. What else? About it below.
server error
So we got to the very last reason for the error with Google Play. Many users note that before the “Market” closes, another error appears on the smartphone screen - “Google Play Market server error”. What does it mean? The fact that the smartphone can not for some reason connect to the main server of the Google Play application, resulting in an error.
To fix this problem, you need to clean up the Market data, remove updates from the application store, clean up Google services data, and re-upload to your Google account on the phone. To do this, go to the settings, and then go to the "Accounts" menu. We select your own there, in the window that opens, click on 3 points and select "Delete Account". We reboot the phone, bind the account again.
After that, Google Play Market will have to earn again, but without errors.