Many owners of Android devices when installing or updating applications may sooner or later come across a message from the Google Play service “Not supported on your device”. And if we are talking about some non-critical update, the absence of which does not interfere with the normal operation of the application, or the next innovation of the user program is not of interest, there is no problem. You can safely use the utility further, and annoying system messages can be either ignored or completely disabled. But what about situations when the update is important and necessary, or the new application that you want to install has no analogues?
Causes of error
There are several ways to solve the problem, but their effectiveness will depend on the reasons for the Google Play "Not supported on your device" notification:
- the lack of a device model in the technical compatibility lists of the application (while the gadget can calmly work with this version of the program, but has not been tested by the developers);
- a ban on the use of the application in a particular country;
- actual incompatibility at the program level (mismatch of the version of the operating system);
- device mismatch with system requirements.
It is from these factors that the performance of a particular method will depend.
Google Play error "Not supported on your device": what to do
The Market Helper utility allows you to change the ID device requested by Google services to a suitable ID that will be accepted by the market, after which the application will become available for download. However, the program will start and work correctly only in case of compatibility and compliance with system requirements.
It should be borne in mind that Market Helper requires established superuser rights (so-called root rights), since the application makes changes to the system files of the operating system. The program is installed using the apk file, which must first be downloaded from the official site. At startup, a window appears with information about the current device, it is from him that the substitution process begins. The sequence of actions is as follows:
- Under the line Select Device, select the type and model of device,
- In the Select Operator section - the country and the carrier, respectively,
- Select account - indicate an existing account in Google services.
- Tap the Activate button (in this place you will need to provide root access to the application),
- Visit the official Google Device Manager and check the consistency of the data entered in the application.
- Clear data from the Play Market app.
If everything is done correctly, and the Google Play error "Not supported on your device" occurred only due to a mismatch between the device signature and the database, then the program will become available for download, installation and further use.
Obtaining root rights
The procedures for obtaining root-rights on different devices can differ significantly from each other. Sometimes it’s enough to install a small program and perform a couple of simple actions, and sometimes it may require a thorough intervention in the software structure of a smartphone or tablet, requiring certain skills. And in those and other cases, specialized resources will help users, on which you can find all the information necessary for a particular gadget, including detailed instructions.
There are two nuances to keep in mind:
- Obtaining root rights is guaranteed to lead to the removal of the device from the warranty.
- The user takes all actions at his own peril and risk, since there is a possibility of turning the device into a "brick" or receiving a bootlap - an eternal reboot.
Downloading applications from third-party sources
Downloading the program’s APK file and installing it manually into the system using a standard or third-party file manager is quite simple:
- Download the application installation file from the selected site by selecting the save folder, or download it using a computer and then transfer it to a smartphone.
- Make sure that the option "Install applications from unverified sources" is checked in the gadget's security settings.
- Using the file manager, go to the save folder and start installing the application by tapping on the APK file.
- Wait for the installation to complete, if necessary, restart the device.
Using Anonymization Tools
Useful in cases where the error "Not supported on your device" Google Play gives because of geographic locks.
First you need to install a VPN service. To do this, you can use both the Play Market and download the installation file of the selected application yourself, since there are enough free and paid utilities on the Internet. After the application is installed, in its settings you must specify the country that is not listed in the block list, or one of its IP addresses. Next, you need to make manipulations with the basic settings of the device. If the application is distributed according to a free model, only the first item will be needed. For paid programs, all items are executed sequentially.
- Erase Play Market application data.
- Launch the store and enter the payment information of the bank card (if this data has already been entered, the item can be ignored).
- In the "Payment Methods" indicate one of the addresses of the country whose IP address is used for substitution.
- Information about addresses and postal codes is publicly available on the network, there should be no problems finding it.
Operating system update
If the Google Play message “Not supported on your device” is caused by incompatibility with the current version of Android, then the device can be updated to the current one. It is necessary to pay attention to the following:
- The hardware of the gadget must support updating to the required version of the OS. The specification, as well as the availability of official firmware, can be found on the official website of the device manufacturer or on specialized resources.
- In the case of using unofficial (so-called custom firmware) all responsibility lies with the user.
- The device meets the minimum system requirements of the application, taking into account the possible increased load on the hardware from the updated operating system.
For example, the currently popular telephone "streaming" is actively supported by Twitter, which developed the Periscope application specifically for today's active youth. And if among them there will be owners of devices with the Android operating system up to version 4.3 inclusive, then the same Google Play error “Not supported on your device” shines on them: Periscope requires installed 4.4. Will have to update or replace the device with more modern.
What is the result
You should not immediately abandon the application you like just because the Play Market refused to install it on your smartphone. It makes sense to first understand the reasons that cause the Google Play error "Not supported on your device." How to fix it, this instruction will prompt.